Author Topic: HELP! Anyone VERY Familiar With Apple Id Issues  (Read 201 times)

Offline James Edward

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HELP! Anyone VERY Familiar With Apple Id Issues
« on: June 24, 2020, 07:07:46 AM »
My wife and I have been sharing an appleid for years. She recently signed up for Apple cloud space/backup, with somewhat disastrous results. My ipad(using the shared id), now displays her text messages, my ipad 'rings' when her phone is nearby, and my itunes library (on a windows PC) is and was under her appleid authorization. My IPOD is also tied to the id.

I ask if anyone is VERY familiar with these id's and how Apple treats them, because it is not simply a matter of me getting my own id. I believe I have tied myself into an electronic Gordian Knot.

I'd like to get my own id, and somehow transfer 'ownership' of the devices ( my ipad, ipod, and itunes library) onto that id.

Thanks for any thoughts...



Offline rollo

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #1 on: June 24, 2020, 07:24:09 AM »
  We had to go to an Apple Store to get it straightened out.

charles
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Offline Nick B

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #2 on: June 24, 2020, 08:40:50 AM »
I think your Gordian knot can be untied. Iíve had a similar issue with Apple IDs. Call Apple, explain the situation and they will help you resolve it.
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Offline mresseguie

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #3 on: June 24, 2020, 02:32:06 PM »
I've got a <somewhat> similar situation in that I've been using my father's old iMac since he died 3+ years ago, but never had his Apple ID removed and changed over to mine. I was concerned important genealogical data might disappear, and I wanted to monitor his old email address should anyone attempt to contact him.

I'm ready to make the switch now.

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Offline jimbones

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #4 on: June 24, 2020, 06:02:35 PM »
Agree with Charles, dont screw around just see a rep at the apple store
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Offline Nick B

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #5 on: June 24, 2020, 06:17:25 PM »
You donít really need to go to an Apple store. They can do a screen share. Thatís how Iíve gotten the help. My closest store is over 2 hours away. Not sure if all their stores are even open or if youíd need an appt.
Anyway, glad Iíve got Apple. Theyíre great to deal with  :thumb:
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Offline James Edward

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #6 on: June 25, 2020, 04:11:09 AM »
Thank you all. I will consult Apple.
« Last Edit: June 25, 2020, 04:13:12 AM by James Edward »

Offline rollo

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #7 on: June 25, 2020, 08:48:58 AM »
  BTW Jim Green Eat you apple with some provolone oh my !!

charles
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Offline Folsom

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #8 on: June 28, 2020, 09:53:07 AM »
Apple might be decent for knowing how their stuff works, but NEVER EVER send anything to them for a repair.

Offline James Edward

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #9 on: June 30, 2020, 06:50:40 PM »
So... I created my own Apple ID, wiped/reset the two iPads I have, and started fresh. I spoke with apple, and the only way to download/sync my new iPads with my iTunes library, was to do something they call Ďfamily shareí. Since all of the music I purchased via the iTunes Store was bought with the ID I shared with my wife, this was the only way. Music from my imported cdís of my own collection would not be a problem.
Iím not thrilled; I would have liked a complete separation of the idís, but this was the best workaround. Whatever.
I am fully aware that this post may make no sense, nor appeal to anyone, but I felt I should at least close this out.
As for what has been said regarding Apple support, I agree. I was in a chat session for about 40 minutes, and my problem was resolved as best it could, with minimal trouble.

Offline Nick B

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Re: HELP! Anyone VERY Familiar With Apple Id Issues
« Reply #10 on: June 30, 2020, 06:58:33 PM »
So... I created my own Apple ID, wiped/reset the two iPads I have, and started fresh. I spoke with apple, and the only way to download/sync my new iPads with my iTunes library, was to do something they call Ďfamily shareí. Since all of the music I purchased via the iTunes Store was bought with the ID I shared with my wife, this was the only way. Music from my imported cdís of my own collection would not be a problem.
Iím not thrilled; I would have liked a complete separation of the idís, but this was the best workaround. Whatever.
I am fully aware that this post may make no sense, nor appeal to anyone, but I felt I should at least close this out.
As for what has been said regarding Apple support, I agree. I was in a chat session for about 40 minutes, and my problem was resolved as best it could, with minimal trouble.

I understand what youíre saying as Iíve also requested help with the ID issue. Sometimes the resolution isnít what Iíd like, but Iím usually quite happy with their effort trying to resolve the problem.
It gets even more complicated with photos...  :roll:
ICEpower 1200as2 amp
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Border Patrol SEi dac
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Roon, Tidal, Qobuz
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