Interesting comments but very true. The XXX industry are very early adopters of key communciations technologies like video conference, VoIP, BB, and the list goes on. Without some of the early adopters, many of these technologies may never make it commercially. Most companies do not take a long term view, it is going to be a 3 year business case or we are cutting the losses. You can guess in 1994 (most consumer would not know what is broadband then), very high speed DSL (VDSL - as used today in AT&T networks) are being used by which industry. The Economics wrote a multi-page essay on it.